20070912

'1603' Connection

OK, now this one is kinda cool... It starts out a little dryly, but please give it a chance - it's worth it.

I'm at work yesterday morning, continuing my efforts to create an SMS package for deploying Symantec Anti-Virus to all of our computers, replacing our previous A/V product, Sophos Anti-Virus. (I don't like it, I'm just following orders.) Anyway, I'm using SMS Installer to create a wrapper application that then spawns the Symantec install. If an error is encountered, it logs it. I'm testing the process using my non-administrative account, so, permissions lacking, errors are definitely encountered. In this case, the error was 1603, which, according to Windows XP's "NET HELPMSG 1603", corresponds with a "Fatal error during installation."

Fast forward a bit in the day to after ku came in and asked me to help him move some network switches around in the wiring closets. Thirty-eight minutes later, as I'm back at my desk logging the time spent helping him out, I ask him (jokingly), "so what budget code do I use to charge <his state agency> for my time?" "I dunno," he says, shrugging. "1603?" he says sarcastically, blurting out the first random thing that came into his head. I instantly stopped what I was doing and turned to look at him. "Why did you say that?" I asked. He could tell that he'd said something extraordinary. "Why? Is this a blog moment?" he asked.

Well, of course, it was. You see, he had no idea of the work I'd been doing, or the errors I had been receiving. "1603" wouldn't have even been a valid code. Something like "ETDS-US" or even "100-ETNK-8314-ETDV" or something equally ridiculous would have been more like it. I showed him one of the log files that my testing had created:

*** Installation Started 09/12/2007 10:20:55 ***
Title: Symantec Anti-Virus Installation
Source: <Server>\Package Source\Symantec Corporation\Symantec Anti-Virus\10.1.6000.6\SymantecAV.exe
Uninstall MIF: unSymAV.mif
Manufacturer: Symantec Corporation
Product: Symantec Anti-Virus
Version Number: 10.1.6000.6
Serial Number: SMS Installer

Installing "Symantec" Component:
   Secondary Source: <Server>\Package Source\Symantec Corporation\Symantec Anti-Virus\10.1.6000.6
   PROCEXITCODE: 1603
   Component Installation Completed 09/12/2007 10:21:24 AM

*** Installation Completed 09/12/2007 10:21:25 AM ***
And yes, I looked at my screen after he had said it to make sure that I didn't have "1603" up anywhere for him to see, even subconsciously.

Pretty cool, huh?

0 Comments:

Post a Comment

Links to this post:

Create a Link

« Home